Unchain Your Data
This Privacy Policy (“Policy”) describes how we collect and use your personal information in relation to Vendia services, applications, products and websites including www.vendia.com (together, “Vendia Offerings”). By using Vendia Offerings, you are agreeing to the latest version of this Policy, which may be updated from time to time and is available on www.vendia.com/legal. If material changes are made to this Policy, we will provide a more prominent notice by sending you an email notification.
All references to “we / our / us” shall mean Vendia, Inc. and “you / your” shall mean the individual person or legal entity that is using our Offerings. Capitalized terms used in this Policy without definition have the meanings given such terms in the Vendia Services Agreement.
At Vendia, we are committed to protecting your privacy. This Policy describes your choices and rights with respect to your Personal Data, including your rights of access and correction of your Personal Data. For the purposes of this Policy, "Personal Data" means any information relating to an identified or identifiable individual.
This Policy does not apply to the “content” processed by Vendia on behalf of customers. This “content” is subject to the terms of Vendia’s Data Processing Addendum. This Policy also does not apply to any products, services, websites, or content that are offered by third parties to you or that have their own privacy policy. Any third-party software or services used in the implementation of Vendia that are not publicly exposed to customers shall not be available for review.
We collect your personal information (for purposes of this Policy , “Personal Data”) in the course of providing Vendia Offerings to you. Here are the types of information we gather:
We collect information you provide in relation to Vendia Offerings. You provide information to us when you:
Depending on your use of Vendia Offerings, you might supply us with such information as:
We automatically collect certain types of information when you interact with Vendia Offerings. We collect information automatically when you:
Examples of the information we automatically collect include:
We might collect information about you from other sources, including service providers, partners, and publicly available sources. Examples of information we receive from other sources include:
We use your personal information to operate, provide, and improve Vendia Offerings, as well as to provide customer support, such as resolving technical issues you encounter and analyzing product outages or bugs. Our purposes for using your personal information include:
Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share personal information only as described below. All data stored in Vendia Offerings is your data and you maintain full control over this data.
Vendia is located in the United States. Depending on the scope of your interactions with Vendia Offerings, your personal information may be stored in or accessed from multiple countries, including the United States. This Privacy Notice will apply even if we transfer Personal Data to other countries.
Whenever we transfer personal information to other jurisdictions, we take appropriate safeguards to require that your Personal Data will remain protected wherever it is transferred and ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws.
All data stored in Vendia Offerings is your data and you maintain full control over this data, including the geographical location of this data. Vendia will not transfer this data except in circumstances where needed to provide you with technical support for Vendia Offerings.
At Vendia, information security is our highest priority and our systems are designed with your security and privacy in mind. We secure the Personal Data you provide in a controlled, secure environment, protected from unauthorized access, use or disclosure.
We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use or disclosure:
We keep your personal information to enable your continued use of Vendia Offerings, for as long as it is required in order to fulfill the relevant purposes described in this Privacy Notice, as may be required by law (including for tax and accounting purposes), or as otherwise communicated to you.
How long we retain specific personal information varies depending on the purpose for its use, and the relevant government regulations and laws having jurisdiction over such retainment. After a reasonable period of time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.
To enable our systems to recognize your browser or device and to provide Vendia Offerings, we use cookies, pixels, and other similar technologies (collectively, “cookies”). We use these to recognize your browser or device, learn more about your interests, and provide you with essential features and services.
Vendia Offerings may include third-party advertising and links to other websites and applications. Third party advertising partners may collect information about you when you interact with their content, advertising, or services.
To find out more about how we use cookies on our websites and how to manage your cookie preferences please see our Cookies Policy, www.vendia.com/legal/cookies-policy.
You have the right to view, update, and delete certain information about your account and your interactions with Vendia Offerings. If you cannot access or update your information yourself, you can always contact us for assistance. Examples of information you can access through Vendia Offerings include:
Customers can also access the information above through the Vendia Management console. Changes to some information, such as email addresses or internet domains, may affect production systems that have been configured to operate with the information previously provided, and may require assistance from Vendia to update.
You have choices regarding the collection and use of your personal information. Many Vendia Offerings include settings that provide you with preferences as to how your information is being used. You can choose not to provide certain information, but then you might not be able to take advantage of certain Vendia Offerings.
We do not provide Vendia Offerings for purchase or use by children and do not market to users under the age of 18. Vendia Offerings are only available for purchase and use by users 18 years of age or older.
If you have any concern about privacy at Vendia, please contact us with a thorough description, and we will try to resolve the issue for you. You may also contact us at the address below:
Vendia \
2041 East St PMB 81 \ Concord, CA 94520
If you interact with Vendia Offerings on behalf of or through your organization, then your personal information may also be subject to your organization’s privacy practices, and you should direct privacy inquiries to your organization.
Our business changes constantly, and our Privacy Notice may also change. You should check our website frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all personal information we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of personal information collected in the past without informing affected customers and providing them with choice.
Please see Appendix below for additional information on the Privacy Rights of Individuals based in California and the EAA, UK or Switzerland
If you are based in one of these jurisdictions, Vendia is the controller of your personal data collected in the following instances:
Vendia is a processor of all personal data processed on the Application, on behalf of our Clients. We only process the personal data under their direction. Please contact your employer or the organization that granted you access to the Application for further details on their privacy practices.
We only process personal data if we have a lawful basis for doing so. The lawful bases applicable to our processing as controller are:
You have the following rights under the GDPR:
We use standard contractual clauses as the data transfer mechanism of transferring EU data to countries subject to data transfer requirements.
You may contact us at [email protected] or you may contact our EU Data Representative at: [email protected]
You may also lodge a complaint with your local supervisory authority, EU Data Protection Authorities (DPAs) or Swiss Federal Data Protection and Information Commissioner (FDPIC). See their contact details here National Data Protection Authorities.
This section provides additional specific information for consumers based in California as required by the California Consumer Privacy Act of 2018 (“CCPA”).
In the last 12 months, we have collected the following categories of personal information:
We collect personal information directly from you, from your browser or device when you visit our websites, from third parties that you permit to share your information or from third parties that share public information about you and as stated above.
See the section above, “How we use personal information,” to understand how we use the personal information collected from California consumers.
We share personal information with third parties for business purposes. The categories of third parties to whom we disclose your personal information may include: (i) our service providers and advisors, (ii) marketing and strategic partners; (iii) ad networks and advertising partners; (iv) analytics providers; and (v) social networks.
Please see the "How We Share Information" section of the Policy above for more information.
As a California resident, you may be able to exercise the following rights in relation to the personal information about you that we have collected (subject to certain limitations at law):
You also have the right to be free of discrimination for exercising these rights.
Please note that if the exercise of these rights limits our ability to process personal information (such as a deletion request), we may no longer be able to provide you with our products and services or engage with you in the same manner.
To exercise your right to know and/or your right to deletion, please submit a request by contacting us at [email protected].
We will need to verify your identity before processing your request. In order to verify your identity, we will generally require sufficient information from you so that we can match it to the information we maintain about you in our systems. Sometimes we may need additional personal information from you to be able to identify you. We will notify you.
We may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity or locate your information in our systems or as permitted by law.
You may choose to designate an authorized agent to make a request under the CCPA on your behalf. No information will be disclosed until the authorized agent’s authority has been reviewed and verified. Once a request has been submitted by an authorized agent, we may require additional information (i.e. written authorization from you) to confirm the authorized agent's authority.
If you are an employee/former employee of a Vendia Client that uses our application and services, please direct your requests and/or questions directly to your employer/former employer.
If you are a third party (auditor, business associate etc.), who was given access to the Vendia application by a Vendia Client, please direct your requests and/or questions directly to the Vendia Client that gave you access.
Thank you for your interest in Vendia. We see the opportunity to unlock value, increase efficiency, and fuel growth.
Please use the form to submit your inquiry, and our team will respond within 1-2 business days.